PowerSecure, Inc. - Innovative Energy Solutions of The Future

PowerSecure After Installation: Your Microgrid Partner for the Long Haul

Written by PowerSecure | Oct 3, 2025 7:56:58 PM

Installing a microgrid is a transformative step toward energy resilience, but it’s only the beginning. At PowerSecure, we’re committed to being your partner for the full lifecycle of your energy solution. From real-time monitoring and proactive maintenance to personalized customer care, we ensure your microgrid continues to deliver reliability, economic value and peace of mind long after installation.

PowerControl® Monitoring:
Intelligence That Never Sleeps

Our PowerControl Operation Center is staffed 24/7 by industrial power monitoring experts. We manage and control over 2.5GW of energy across more than 2600 sites nationwide. This continuous oversight ensures you can maximize your return on investment, and your system is always ready, no matter grid conditions.

You’ll access:
  • System readiness testing to ensure uptime and performance
  • Seamless energy market participation, enabling your business to earn revenue through load management and grid services without operational disruption
  • Active system health management with real-time diagnostics and alerts
  • Actionable data insights that empower smarter energy decisions
  • Storm preparedness protocols that begin before the clouds start to form
  • Integrated service dispatch and fuel coordination for rapid response

Whether you're operating a hospital, distribution center, data center, or manufacturing facility, PowerControl helps you maintain critical operations with confidence.


Nationwide Maintenance Teams:
Expertise, Coast to Coast

PowerSecure’s Maintenance Network is designed to keep your microgrid running at peak performance, no matter where you’re located. With regional teams deployed across the U.S., we provide fast, expert service tailored to your local conditions and regulatory requirements.

Our technicians are cross-trained in a wide range of technologies to provide quick and efficient service. Whether it’s routine servicing or emergency repairs, we ensure your system is compliant, efficient, and ready to respond.

You will get:
  • Preventive and proactive maintenance to reduce downtime and extend equipment life
  • Emergency response with rapid dispatch and on-site diagnostics
  • System upgrades and to keep pace with evolving energy needs
  • Regulatory compliance checks documentation support

Premiere Customer Care:
Support That Understands Your Business

Our Premiere Customer Care team is built around the idea that every microgrid is unique, and so is every customer. From day one, you’re paired with a dedicated support team that understands your system’s design, your operational priorities, and your long-term energy goals.

We go beyond troubleshooting. Our team actively monitors performance trends, anticipates potential issues, and provides tailored recommendations to help you get the most out of your investment. Whether you're navigating seasonal demand shifts or planning for future expansion, we’re here to support your needs.

You can expect:
  • Dedicated customer service managers who know your system and requirements inside and out
  • Proactive communication to keep you informed and ahead of potential issues
  • Strategic planning support to help you optimize performance and ROI
  • Seamless coordination with monitoring and maintenance teams for fast resolution
  • Our goal is simple: to make sure your microgrid continues to deliver reliable, resilient power without surprises.